Brian
Dear Emma,
First, I'd like to thank you and your colleagues: the service I got from TNESC at every stage of the process was helpful, efficient and thorough. Your sales team was responsive, helpful and knowledgeable and your fulfilment team delivered the shutters and blinds as requested, on time. The people in a company make all the difference, and your capability and attitude made it easy to do business with you.
Second, I am very pleased with the quality of your products. We initially ordered sash window shutters in oak, and these were installed efficiently and made all the difference to our house. We subsquently ordered wooden blinds from you, and a further set of shutters. Again, the process was smooth and efficient, and again our experience was completely stress-free.
I would like also to make special mention of Chris, who measured up the windows, and who installed both the blinds and the shutters. Chris is not only helpful and courteous, but also punctual and hardworking. Most of all, he is deeply knowlegable and knows exactly what he is doing. His work is organised, tidy and thorough, and it was a real bonus to know that everything was in the hands of a master craftsman. Pleae pass my particular thanks to him.
In short, your company delivered excellent service and product, and I am very grateful to you and your colleagues.
Best wishes,
Brian
