Dear Mr Garratt,
I would like to put on record how very impressed I am with the on-going purchase of shutters for my daughter's house in Windsor. This is the fifth time I have used your company, three times for myself and twice more for relatives including my daughter and I have never been disappointed in any way. She is having an extension done after the Rugby World Cup and you never know she may choose to use shutters at the back of the house too!
You choose your staff extremely well - Paul was so early to arrive which suited my daughter perfectly as she had to get off to work. Also your office staff, particularly Emma, were so helpful and polite. Claire has been offered a discount- something we did not ask for and which is very much appreciated.
So thank you to your team, they are a credit to you.