4th Oct 2013
Michael and Chizuko de Lacey
Dear Mr & Mrs Garratt,
As doubtless you are aware, your company recently installed a Shutter in our front bay window.
Based on our previous experience with your company, not unexpectedly it looks splendid. Far better than we thought it would.
Both my wife and I are incredibly impressed with the attitude of your staff and support and advice they provided. Furthermore, Hugh was equally professional - he instils confidence. They are all a credit to your company.
Be assured we shall sing your praises.
With kind regards
Michael and Chizuko de Lacey
