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Veronica Ferguson

Dear Rebecca, 
This is just to say how delighted I am with the shutters which were installed on Saturday. The fitter, Peter, could not have been more courteous and professional. It is a very small house and I was concerned that I had not cleared enough working space for him, but he was so accommodating in this respect; he simply worked on the frames outside as the weather was good, and he assured me that he had ample working space at the windows. The outside area was still carefully covered and all packaging instantly disposed of, just as if he were working inside my home.A neighbour has already shown an interest and came in to see my traditional wooden shutters and how they operate. She though they were 'marvelous things' so presumably had not heard of them before! My son is already impressed by your catalogue and will see my shutters at the weekend.I do hope this interest results in more customers for you. I shall certainly promote your products at every opportunity. Please feel free to send a few brochures to me if you wish.Thank you again, especially to Peter for his expert work, and to everyone at New England who has processed my order. 

Yours sincerely, 
Veronica Ferguson


Dear Jo, 
I want to say Thank You very much to you all for my fantastic shutters. A big thanks to Mick for coming over and measuring up and advising me on the width of blade and number of shutters, his eye is perfect and thank god I took his advice. Stewart fitted them beautifully, took his time, made no mess and was a pleasure to make coffee for and lastly many many thanks to you and Rebecca for customer service, looking after me and being so helpful. I would also like to thank the lady who showed us the shutters when we came over one very wet and windy Saturday, her advice and information were very valuable. I think you will gather that I am delighted and would recommend you every time someone suggests shutters. 

All the best, 
Kind regards, Julia

Mr and Mrs Barclay

Dear Mark and Michelle, 
We are writing to say how thrilled we are with the wooden shutters we brought from you, for our bathroom.
The professional service we received from the start was fantastic. The advice you gave us about colours and style was excellent. Nothing was too much trouble for either of you and we cannot thank you enough for the time that you gave us as we thought about colours and the finish. It was a pleasure to have such a profession approach, but one that was also very friendly whenever we spoke to you.

The shutters are well made and well fitted. Our thanks to Michelle for keeping us up to date and informing us about the progress as they were being made. Many thanks to Mark for his initial advise when he came to measure up and the excellent fitting of the traditional wooden shutters.Our friends have complimented us on the style and how perfect they were for our new bathroom- it has finished the room off perfectly!

Again, many thanks for the time that you gave to us. We have recommended you to a number of people and we are so pleased that we are planning to have another set made for our kitchen.

Yours sincerely,
Mr and Mrs Barclay

Sarah Edmonds

Hi Rebecca, 
I'm absolutely delighted with the shutters - they look great and I think that the extra cost to have the Soho design was worth it. Your fitter, Stuart, could not have been better - he arrived early, was extremely pleasant and made no mess at all.As I said on the phone, I'm happy for you to use my comments as a reference. 

Kind regards,
Sarah Edmonds