Ed and Kathy Lawrence
Thanks for your email.
The shutters that you have installed for us are excellent, as have been the previous installations that you have carried out for us. Please thank David, his workmanship, tidiness and friendliness are a credit to your company.
Ed and Kathy Lawrence
Dear Dave, Chris and James
I cannot tell you how pleased we are with the your fantastic shutters. When I came back on Friday night the window looked AMAZING when I drove towards the house - it really makes the window. From the inside they look equally wonderful. Dave - you have designed/made them brilliantly - the standard of carpentry is very high and I know it wasn't an easy window to do. The other two windows you put in look great too - my children are all so happy. I gather you had a long day and thank you for leaving everything so tidy.
Again, a huge thank you - we are so pleased that we decided to use New England Shutters.
I just wanted to write you a little note saying that the shutters were installed.
They are absolutely amazing. Hugh and James did an amazing job. They came on time and were great.
If in the future I place another order I would love it if Hugh and James were available to install them.
I would like to thank you and all the staff for all your help in both selecting and installing the shutters
Rebecca and Paul Morrison
In August this year, we had some New England Shutter's fitted in our home and I just wanted to say how very pleased we are with them. It has completely transformed the look of our house and we were very impressed by the quality and especially by Hugh who fitted our shutters. He was polite, friendly and professional, not only fitting the shutters perfectly, but also cleaning up after himself.
We couldn't of been happier with the service and I apologise for the delay in writing this email, but wanted to pass on my thanks on behalf of me and my husband to Hugh for such a fantastic job and to the New England Shutter Company for providing such beautiful shutters!
Rebecca & Paul Morrison
Dear Mr Garratt,
I would like to put on record how very impressed I am with the on-going purchase of shutters for my daughter's house in Windsor. This is the fifth time I have used your company, three times for myself and twice more for relatives including my daughter and I have never been disappointed in any way. She is having an extension done after the Rugby World Cup and you never know she may choose to use shutters at the back of the house too!
You choose your staff extremely well - Paul was so early to arrive which suited my daughter perfectly as she had to get off to work. Also your office staff, particularly Emma, were so helpful and polite. Claire has been offered a discount- something we did not ask for and which is very much appreciated.
So thank you to your team, they are a credit to you.
First, I'd like to thank you and your colleagues: the service I got from TNESC at every stage of the process was helpful, efficient and thorough. Your sales team was responsive, helpful and knowledgeable and your fulfilment team delivered the shutters and blinds as requested, on time. The people in a company make all the difference, and your capability and attitude made it easy to do business with you.
Second, I am very pleased with the quality of your products. We initially ordered sash window shutters in oak, and these were installed efficiently and made all the difference to our house. We subsquently ordered wooden blinds from you, and a further set of shutters. Again, the process was smooth and efficient, and again our experience was completely stress-free.
I would like also to make special mention of Chris, who measured up the windows, and who installed both the blinds and the shutters. Chris is not only helpful and courteous, but also punctual and hardworking. Most of all, he is deeply knowlegable and knows exactly what he is doing. His work is organised, tidy and thorough, and it was a real bonus to know that everything was in the hands of a master craftsman. Pleae pass my particular thanks to him.
In short, your company delivered excellent service and product, and I am very grateful to you and your colleagues.
I just wanted to let you know how pleased we are with both of our new sets of shutters – they are really quite lovely! The service that you have provided has been very good and Paul has been a super star. He’s been punctual, polite, and obviously takes great pride in his work – terrific eye for detail and found solutions for our wonky walls! He is a real asset to your team and I won’t hesitate to recommend TNESC.
Just a quick note that the shutter installation went very well yesterday and everything is looking great.
Please can you thank David & Chris for their attention to detail and the professional manner in which they work, they are both a credit to your company.