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Hello Louisa, 
Shutters have arrived thank you. They look great and can't wait to have them fixed over the weekend. At the moment the bathroom ones are propped up so at least we can have some privacy when we move in tomorrow! I thank all of you for getting the order through so speedily and will try to get photos to show you the finished product. Thank you all for such excellent service.


Sean O'Connor

Dear Vanessa, 
Many thanks for this. We're delighted with the new shutters and, once again, very impressed with the service and attentiveness of the staff. 

Many thanks,
Sean O'Connor

Ed Lawrence

Dear Emma, 
Just a note to say that the shutters look very good. They have transformed the room. Peter did an excellent job of both measuring up and fitting the shutters.

Kind regards,
Ed Lawrence


Dear Harriet 
I just wanted to write and thank you for the fantastic job that you did on the shutters. They look terrific (and have been favourably commented on repeatedly by the neighbours across the street!).
It has been a real pleasure to work with you. The quality of the work, your professionalism and your attention to detail is, in my experience, unprecedented. Everything has been done so well - and so fast. I was particularly pleased with how you were able to make the shutters look so good against some rather unusually shaped window frames.
Thank you again for everything. It is much appreciated. Please pass on my thanks to everyone involved.

Kind regards 

Dr Shuman Hussein

Dear Miss Lewis-Steer 
The shutters have indeed been installed and we are very happy with the results. Many thanks to you and the company for the exceptional work and standard of service. I wasn't present to offer our particular thanks to the fitter. I'd be grateful if you could convey them to him on our behalf.

Kind regards 
Dr Shuman Hussein


To David, Katherine and Kelly. 
Simple thanks for an experience I wouldn't hesitate to recommend.Before I made my choice to go with The New England Shutter Company I personally reviewed five competitor's products, ethical standards and pricing. After a five week process I choose TNESC based on the following. The same person that does the measurement and quote for the product is the installer of the product, It was the only supplier to actually listen to my requirements and understand I wanted the shutters boxed inside the window frame rather than outside. Timeframes for delivery and installation. The company supports sustainable forestry. The hinges were USA made and significantly more robust than any other alternative I have seen. The Professionalism (including responsiveness and promptness of all individuals involved) gave me the reassurance that other competitors did not. And lastly quality of the finished product. After two weeks my shutters were delivered and fitted. The entire experience to date with tnesc has been extremely professional and I simply couldn't ask for more. 


Ms J Caper

Dear Catherine, 
I wanted to write to you to say how wonderful my shutters look, and also to say what a wonderful fitter Stuart Colston was. He was a true professional. His attention to detail was perfect. He was also a pleasure to have in my home.He is an asset to your business and I would have no hesitation in recommending your company to anyone.

Thank you again, 
Ms J Caper


Just a quick email to say a big thank you to Stuart for fitting my bedroom shutters last week. They look fabulous and already had a few friends comment on the quality, fit & style! 

Kind Regards

Lisa Phillips

Dear Mollie 
It's a beautiful sunny morning and I am sitting at the dining table writing to you with the light coming in from our beautiful shutters! They're just fabulous - thank you so much for all the time and effort you put in to get everything just right. Simon and I would happily recommend you and Andrew - we really appreciated your dedication to getting a tricky job done!
All the best
Lisa Phillips
Bury St. Edmunds, Suffolk


Hi there,
I received a call from you a few days ago for feedback on shutters you installed for us in December. I thought I'd write a quick email to let you know that we're really pleased with them. The guy who put them up (I'm afraid I can't remember his name) was very friendly, helpful and extremely capable. He did a great job and we were very impressed. We couldn't believe he even wore slippers to protect the carpet. The shutters themselves are even better than we'd hoped - the quality of the construction and finish is excellent. It's made a massive difference to the room. We would recommend your company to anyone, and we're even contemplating getting more done. So, thank you very much! They are worth every penny.

Best, Lisa

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