We absolutely love the shutters. They have let so much light into the room now that we have the privacy and no longer need to close the curtains. The finish is great, and the shutters are beautifully flush. The service has also been really efficient. We are really pleased with the end result. Vanessa
We are delighted with our second purchase of shutters from the New England Shutter Company. Emma is always a pleasure to deal with and provided an exceptional service in tailor making our order and nothing was too much trouble. Chris made a beautiful job of the installation and is so professional and pleasant to have around. The shutter quality and design are second to none. Best wishes, Helena
Dear Kelly,
We wanted to follow-up post our shutter installation and provide you with some feedback on the installation and overall service. We were extremely pleased with the level of customer service and professionalism we received from the team that came to install - in particular from Chris, who was very accommodating and took time to answer our questions and explain the steps required when they came across the challenge of our window arch shapes not being perfect.
We felt very confident in the team's abilities to do the job well and we were not disappointed. Chris has a great manner that made us feel we were in good hands and also he ensured the installation was done with the necessary care to minimise any potential damage to paintwork.
Overall our experience with the NESC has been a very good one with excellent customer service at all stages of the process. We will not hesitate to recommend your company to friends who are looking to install shutters - no doubt our wonderful shutters will generate questions about who made them!!
Please pass on our feedback to the necessary people and to Chris and the team.
Many thanks.
Kind regards,
Oliver and Rebecca
