Oliver and Rebecca
We wanted to follow-up post our shutter installation and provide you with some feedback on the installation and overall service. We were extremely pleased with the level of customer service and professionalism we received from the team that came to install - in particular from Chris, who was very accommodating and took time to answer our questions and explain the steps required when they came across the challenge of our window arch shapes not being perfect.
We felt very confident in the team's abilities to do the job well and we were not disappointed. Chris has a great manner that made us feel we were in good hands and also he ensured the installation was done with the necessary care to minimise any potential damage to paintwork.
Overall our experience with the NESC has been a very good one with excellent customer service at all stages of the process. We will not hesitate to recommend your company to friends who are looking to install shutters - no doubt our wonderful shutters will generate questions about who made them!!
Please pass on our feedback to the necessary people and to Chris and the team.
Oliver and Rebecca
Chris came to measure up/take a look initially, followed by Chris and Paul coming yesterday to install. They are both excellent ambassadors for your company: smart, reliable, hard-working and high quality people. Chris's advice was spot on and his follow up together with the installation yesterday was excellent. Great quality materials, very well installed.
In addition, from a back office perspective, all interactions have been very efficient and friendly. So, in summary: I'm very happy! I have been singing the praises of NESC and I hope some of this translates into new business for you.
Anonymous in West London
I must say I have never been more pleased by a purchase and the entire purchasing experience. I am not one to gush but I am truly impressed by the product and service you have provided. I have already recommended you to friends and neighbours! Happy Customer from West London.