Idoya Beitia and Mark Hunt
I just wanted to reiterate how happy we are with our shutters and how amazing Hugh and Chris were. And thank you also to Louisa and Emma for all the help and advice.
We will definitely be in touch with you when we are ready to refurbish the groung floor!
I also wanted to reiterate the comments that we are extremely happy with the fantastic job done on our shutters by your fitters Hugh and Chris, they were of the highest standard professionally throughout the entire process from measuring up, to fitting and we are very happy with the end results. Please send our feedback to them, it was a pleasure.
Thanks to you Emma, Louise and Kelly too for the highly professional and friendly service from our first showroom visit to completion.
Very best regards and thanks again
Mark & Idoya
It was eleven years ago that our splendid panel shutters were supplied and installed by you in our living room and in all three of our bedrooms. We were delighted at the time with both the appearance and quality of these extremely attractive shutters and with the work and attitude of all of your friendly, skilled and efficient staff. Despite the complex variety of shapes and sizes of our many windows, and the wear and tear which we had assumed would be inevitable after the passage of all this time, the shutters not only still look virtually as good as new, but have kept their shape and coherence to a remarkable degree. The icing on the cake has been our recent experience that the very few tiny adjustments which were needed a few weeks ago were carried out not just with admirable promptness, but with the same skill and care as before and with the same truly friendly and helpful and above all professional attitude on the part of your people. We heartily recommend both your product and your service.
We are very pleased, once again, with the quality of the product and the service. Hugh handled the works and installation both times and we were so impressed with his professionality. The work was precise and and tidy. It is very easy to recommend The New England Shutter Company.
Vanessa De Santa Ana
I just wanted to say what a great job Paul has done again on the shutters. We’re very pleased.
I can not rate Paul highly enough, his expert craftsmanship, attention to detail and exceptional customer service are second to none and a delight to behold. Everyone in the service industry should take note.
Vanessa De Santa Ana
We are delighted with the shutters. I would also be very grateful if you could let the team at TNESC know that we have been extremely impressed with the service we have have received from you at all points along the process. The fitter, Hugh, in particular was terrific. Normally I dread having work done in the house, but Hugh was a pleasure to have around. If only all the other companies and workmen we used in refurbishing our new home were up to your standards of professionalism.
Many thanks and happy new year.
Thank you for your note and indeed we are very pleased with our shutters. Paul and James and Hugh did a super job and were very pleasant to have around for the day in our London dungeon. I was very impressed with their tidiness and will urge my husband to have the same approach when he next fixes something. I believe the money was sent by bank transfer yesterday so should be with you already.
Please pass on my thanks to the installation team and also for my paper shutters which did a grand job of giving us privacy while we waited for our splendid permanent ones.